Stephanie Sierra

SAN LEANDRO, Calif. (KGO) -- 7 On Your Side responded to a consumer complaint involving a 90-year-old woman and her Apple Watch. Stephanie Sierra and our team got involved to help her. The 7 On Your Side viewer tells us she wears her Apple Watch religious... See more

SAN FRANCISCO (KGO) -- Now that the wrapping paper has been cleared away, it's time for one last holiday chore: returning gifts that just aren't quite right. The Better Business Bureau has a few tips for you. They warn stores are not legally required to a... See more

The credit is called a "Storm Inconvenience Bill" credit. It's available for customers who've dealt with a power outage lasting two days or longer due to a storm or other major weather-related event. In order to qualify - you must be a PG&E customer a... See more

SAN FRANCISCO (KGO) -- During the holidays, people juggle errands and family demands -- and unknowingly set themselves up to be the perfect target for a scammer. Here's what to look out for. Cyber security experts are warning we should be on alert for AI ... See more

CASTRO VALLEY, Calif. (KGO) -- Your neighbor's tree topples your house -- who's responsible for the bill? What should you do if their insurance claims it's not their problem? As the Bay Area braces for the incoming atmospheric river, we have an important ... See more