Liam Proven

About

* 3 decades in IT, including journalism, documentation, training & support. * Independent consultant on all aspects of personal & business computing, covering networking, hardware & software. * Experience in all phases of business computing: selection, purchase, installation, user training & support, repairs & upgrades, disposal. * Both an independent & a team worker, for vendors, resellers & end-users. * Specialities include configuration/optimisation/troubleshooting of OSes, LANs & WANs, from planning through installation to support of mission-critical live systems. * Expertise includes familiarity with virtually all significant OSes & appls, enabling the support of almost any computer, as well as training of users (from novices to experts) in all aspects of computer use, including customisation. * Writer, presenter & trainer on all the above areas & non-computer-related subjects. * Widely published in most UK IT journals; presentations to live audiences & via TV, radio and Internet.ExperienceH/W: IBM & compatible servers, PCs & notebooks; Apple Mac; DEC, IBM & Sun workstations, minis & mainframes; PDAs & smartphones.OSes: Windows; macOS; Linux; Android; iOS; Unix; OpenVMS; many others.LAN/WAN: Windows Server; Samba; TCP/IP; AppleTalk & AppleShare; others.Comms: Email & groupware; HTML/XML, webservers, firewalls, routers, proxy servers etc.; PSTN, ISDN, ADSL, X.25, leased lines etc.; remote access & remote control.Programming: BASIC, Fortran, Pascal, Windows & Unix shell scripting.Apps: MS Office; LibreOffice; WordPerfect; PageMaker; web browsers; email clients & servers; DTP, page layout etc.Journalism: news, features, reviews, editing/copy editing, commissioning, translation etc.Specialities: Communication, writing, presenting, very broad systems experience, helpdesk, telephone support, 1st/2nd/3rd line & field support, workshop engineer, retail sales, troubleshooting, customer relations, client liaison.