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Transforming Health and Care Experiences with Research and Actionable-Insights (Keynote Speaker, Advising Partner, Health Communication Expert)
nashville, tennessee, united states
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Claim your profileI am proud to serve as a leading voice in patient experience and value-based care, championing patient-reported experiences and outcomes. As Editor-in-Chief of the Journal of Patient Experience, I drive the dissemination of research that transforms health and care experiences with research and actionable-insights.Previously, I served as an executive leader at The Academy of Communication in Healthcare, collaborating with C-suite leaders to implement strategies that improve communication, relationship-centered care, and patient experience.As a sought-after speaker, facilitator, and advisor, I consult health and care organizations on aligning patient experience and engagement with value-based care goals. I co-edited Communication Rx: Transforming Healthcare through Communication and Relationships, a key resource for healthcare leaders.I am eager to bring my skills and experience to new challenges in the healthcare sector. Feel free to connect with me for collaborations, keynote speaking opportunites, and advising support.