James Daniel

I am writing an article on how to handle security deposits with Airbnb and I'd like to get your first hand insights and experiences. In return, I can offer a link to 1) Your direct booking site 2) Your listing page or 3) A business page explicitly linked to the STR industry. In particular, the article is interested in how you manage with the current system where Airbnb manages security deposits through AirCover / API-connected hosts. Here are the questions. Please answer as many or as few as you like: 1) What advice would you give to a host filing their first AirCover claim? 2) How did you decide on the amount for your security deposit? 3) Do you feel your deposit amount has an effect on the number of bookings? Why/Why not? 4) How have you changed your approach to Airbnb security deposits/guest damages in recent years and why? 5) How do you handle communications with guests about security deposits/damages to reduce the risk of disputes? 6) What’s your routine for checking a property after checkout to ensure you have evidence for Airbnb? 7) How do you encourage guests to report accidental damage themselves? Thanks in advance for any help you are able to provide.