Throughout his nearly 30 years with Hilton and his previous 10 years with Marriott International, Bill Fortier has focused on hotel development, and he has certainly made his mark on that area of the business. As Hilton’s senior vice president, developmen... See more
This fall, Marriott Bonvoy launched Marriott Bonvoy Outdoors, a digital platform that enables outdoor adventure travelers to discover and book their next trip based on both destination and activities at the locale. The platform connects users with over 45... See more
Sustainability is becoming increasingly integrated into all aspects of hotel operations, and kitchens are no exception. For many hoteliers, reducing food waste and other eco-conscious measures are part and parcel of their kitchen procedures as well as res... See more
The role of POS (point of sale) systems has expanded beyond efficient payment processing for hotel restaurants and retail shops to enhancing the guest experience across the property, from ordering room service on mobile devices to making poolside purchase... See more
Hotel designers are increasingly thinking outside the box when it comes to space usage. A prime example is multifunctional lobbies, a trend driven by bleisure and revenue opportunities. “Lobbies are continuing to evolve into multifunctional spaces that bl... See more