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troy, new york, united states
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Claim your profile-- Technical Writer with experience building a customer Knowledge Base, including 'how-to' documentation and manuals, as well as interactive demonstrations. Experienced in building internal training documentation, as well as handling in-house training. I specialize in taking complex software or systems and building easy-to-understand 'customer-friendly' documentation. --Blogger with two popular sports sites. BigBlueView.com is part of Sports Blogs Nation, and covers the New York Giants. Bugs and Cranks is a baseball site, and I am the New York Yankees writer there. My work has appeared on the Web sites of ESPN and the New York Times. -- Award-winning writer with two decades in journalism. My freelance work has been published in newspapers, magazines and online syndicates. My primary areas of Interest are the Internet, special needs children and youth sports. Specialties: Experienced with Macromedia Captivate (formerly Robo Demo), Author-It, Exact Target, HTML, Quark XPress, Word, Wiki and other software applications.
Bachelor Of Science, Government, Government And Politics at University Of MarylandGraduated: 1983
Journalism at State University Of New York College Of Agriculture And Technology At MorrisvilleGraduated: 1980