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nashua, new hampshire, united states
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Claim your profileTechnology news content writer, editor, manuscript fixer, social media promoter. Journalism, marketing, PR, executive ghost writing. Adept at creating short-, medium- and long-form content -- or polishing SMEs’ rough drafts. Known for writing engaging customer stories and translating SME interviews into authoritative features. Subject matter expertise includes Customer Experience (CX) technology, call center, content management, sales automation, customer service and support, marketing automation, health IT, chatbots, AI automation, machine learning and e-commerce.
Education at Harvard UniversityGraduated: 1997
Bachelors, Journalism at Ohio UniversityGraduated: 1991