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I help service design professionals win the * & of people and business so they can create more impact.
utrecht, utrecht, netherlands
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Claim your profileI want to take you back about 15 years ago. That's when I first stumbled upon design and it's potential to create a positive impact our world. This discovery put me on the path of starting the first service design studio in the Netherlands. I've worked on interesting projects for over a decade in which I failed often and learned even more. To share these lessons at some point I created a platform called the Service Design Show. Little did I know that this would become my adventure for the next decade. Because through the Show it quickly became clear that a new wave of professionals who are deeply passionate about creating human centered organisations was arising. Today my goal is to empower people like you with the most effective skills and strategies that help to design services that win the hearts of people and business. As you're still reading this I invite you to become part of our community where you'll get inspiring stories and practical advice from leading service designers. Head over to https://servicedesignshow.com/tribe/ or connect with me here. "Love the game. Play to win."